Location – The hotel is conveniently located at the second stop of the Airport Express train. It took us approximately 20 minutes to get from the airport to the Kowloon Station stop — the hotel is located in the Elements Mall at the Station. On the Kowloon side of Hong Kong, we had lots of options for dining, shopping, sightseeing and relaxing. Thanks to the great train system, we never took a taxi during our stay.
Customer Service – Staff was incredibly responsive and attentive. Notably,the concierge staff was very helpful in arranging lunches and suggestions on where to find items were interested in purchasing. Bliss Spa staff were incredibly polite and helped us both to relax during our treatments.
Accommodations – We had a fabulous room — a corner suite on the 54th floor. Our room was spacious, comfortable and decorate with a modern touch. Our bed was insanely comfortable — perfect for sleeping in and shaking off jet lag. We also had a gorgeous, albeit industrial, view.
Amenities – The hotel had a great gym and a relaxing Bliss Spa that we made use of. Although there were several restaurants at the hotel, as well as a cool bar, we spent of pure meal times dining throughout the city.
Membership Recognition – As a Platinum Starwood member, we were treated like VIPs. Free Internet access, complimentary beverages, and free in-room breakfasts were just a few of the benefits we enjoyed during our stay.