Hotel Review – Four Seasons Jackson Hole

During our Spring Break trip to Wyoming last month, we stayed at the Four Seasons Jackson Hole.

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The Four Seasons Jackson Hole is a luxury hotel with 124 guest rooms and suites. This hotel is regarded as one of the best ski-hotels in the country and we were glad to witness it in all of its glory.

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Location – The hotel is centrally located within Teton Village and is a 20-25 minute drive from the the airport (JAC). The hotel is literally at the base of the mountains, offering the perfect ski-in/out situation.

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Customer Service – The service at the hotel is beyond exceptional. This hotel offers high-end hospitality – more than you can even imagine. We never wanted for anything and everyone seemed to be on a mission to make our stay “perfect.” We were always addressed by our names, including George, every time we encountered hotel staff.  The staff also really went above and beyond for George, including gifting him with a stuffed bear and providing toddler sized slippers, a robe, and an Elmo stepping stool in our bathroom.

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Accommodations – We stayed in a Resort-View Room at the hotel.

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Our large room had a very comfortable king bed, two leather lounge chairs and an ottoman, a desk and chair, a fireplace, a small bar area, and a balcony.

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The over-sized master bathroom had an over-sized shower, a generous bathtub, water closet, and double vanities.

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There was also ample closet space for our luggage, coats, carry-on bags, etc.

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Amenities – The hotel offers far more amenities than we used during our stay. The hotel features many lounging areas, shops for souvenirs and high-end luxury items, both a casual and high-end restaurant, a pool, a bar, a fitness center, a spa, a ski shop, ski school, and lots, lots more. The hotel also lets kids under 5 eat free in any of its dining spaces.

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Member Recognition – Although there is no official recognition program for the Four Seasons brand, we sure felt like top-tier members and would visit again without hesitation.

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Spring Break – March 15th

I woke up at 3:45AM to get ready for our return flights to Houston. I spent some time getting dressed and making final packing arrangements before waking up George and John.

We checked out of the room and a to-go breakfast was waiting for us at the front desk. Thanks to a very helpful and thoughtful hotel concierge, we had a nice breakfast to take with us to the airport.

A taxi took us to the airport (John returned our rental car the night before to avoid monster logistics) and it was a quick and easy 25-minute drive. We checked our bags with United and made it though security quickly.

We boarded our flight easily, and before we knew it, we were airborne.

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Once we were at cruising altitude, we broke out our breakfast – fresh muffins and fruit for everyone.

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G spent the rest of the flight watching videos, while I worked on emails.

We landed earlier than anticipated in Denver and made our way to the United Club to relax. John and G watched airplanes, while I took a few work calls.

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Our flight to Houston boarded on time and took off right on time. Just after we were airborne, George unexpectedly fell asleep.

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I worked on my laptop until the meal service began. George missed out on a weird enchilada/burrito lunch.

lunch

I guess it all worked out because once he woke, the flight attendant brought George a kid’s snack box.

snackbox

The rest of the flight and drive home were uneventful (thank goodness). We made it home by 3:00PM and I immediately began unpacking from our trip and repacking for an early morning business trip the next day.

We had a great time on our Spring Break and are grateful for another opportunity to explore and make memories, as a family.

Spring Break – March 14th

I woke up early on Tuesday with an odd feeling that I couldn’t shake. When I tried to check in to our flight for our return flight to Houston, it all made sense. To make a very long story short, our flight had a plane swap and John didn’t have a seat assignment on the first leg of our journey. After an hour on the phone negotiating with United agents, I was finally able to secure a seat assignment for him. Because our flight was oversold, I know several people were bumped from the flight because our new plane had fewer seats. But thanks to my status with the airline, and my firm negotiations, we weren’t affected in the end. Crisis averted.

We had a later than usual breakfast thanks to the United debacle, but it all worked out. We had another delicious breakfast in front of the fire at the Westbank Grill. Since it was our last full day in Wyoming, we leisurely enjoyed our meal.

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After breakfast, we did some shopping in Teton Village, before driving into Jackson for even more shopping and exploring. We went to some great stores, including Lee’s Tees and Teton Kids. We picked up some great souvenirs there, and at the Pendleton store.

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We let George play in the snow for a while (while I took some conference calls) before taking the tram to the top of the mountain by our hotel.

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George was so excited for the tram ride and kept on telling us that he couldn’t wait to go skiing or snowboarding someday soon.

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The views from the top of the mountain were amazing. Truly breathtaking.

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We had lunch at Piste – the restaurant at the top of the mountain.

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Our food was delicious and I had an amazing salad. I will try to recreate this at home, but I know it won’t taste the same. Story of my life.

salad

We took the tram back down the mountain and filled mugs with complimentary warm apple cider.

tram

George and I went down for a nap afterwards and it was glorious. We both slept for 2 1/2 hours. While we slept, John worked in the hotel’s library. The setup was a win/win for everyone. After our naps, I did some work and started packing for the return flight home.

Before long, we got dressed and made our way to the Westbank Grill for dinner. We had a really wonderful final nice meal of the trip.Staff surprised George with a special dessert – what a treat.

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The dining room was bustling with activity by the time that our meal was over, so we were happy to escape back to our room. Well, before we made it back to the room, we stopped so G could play outside for a bit in the snow.

Because we had an early start scheduled for the next morning, we worked hard to get G to bed quickly. Once he was in bed, John and I did a more work before we settled into bed.

Spring Break – March 13th

After another great night of sleep, it was back to the Westbank Grill for a quick breakfast before the morning’s adventures.

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On the day’s agenda? Dog sledding!

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We made the gorgeous 45-minute drive out to the Jackson Hole Iditirod Kennel. Once we got there, we were paired with Mary (a dog trainer and musher) and a mother-daughter duo for a half-day of sledding.

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In about 4 hours, we covered 10 miles of gorgeous Wyoming wilderness with our team of dogs.

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We made a quick stop at the halfway point for snacks (chili, cornbread, and warm drinks) and to let to the dogs rest.

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ds with g during break

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On the back, John mushed our sled – which was only slightly nerve wracking!

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Since I rode in the sled with G between my legs the whole time, I felt ever bump along the way. It really didn’t bother me until I had to pee really badly. I ended up making everyone stop so that I could take bathroom break. Since we were in the middle of nowhere, I had to walk/slip my way down a snowy bank and hang on to a tree while squatting. It was not my finest moment, but I felt much better afterwards. When we arrived back at the kennels, George asked if we could “go again!” Ha! We were so glad that G thoroughly enjoyed our excursion.

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George fell asleep on the ride home, but sat right up in his chair when he heard John ask me if I wanted to have a late lunch at the Westbank Grill (I did).

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We ended up having a terrific lunch composed of chips and dips, elk chili and macaroni and cheese (for George).

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After lunch, John and George napped while I worked from the hotel library. I had a few conference calls to make and documents to edit, so this was a perfectly tranquil environment for me. And it was a great place to enjoy afternoon s’mores.

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Post-nap, we made our way to downtown Jackson for a bit more shopping before dinner. We ended up doing some shopping for G at the JH Toy Store and we also did a bit of looking around for souvenirs.

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For dinner, we walked over from the downtown square to Cafe Genevieve for some delicious home cooking.

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We shared a charcuterie plate and had ramen soup (me), trout (John) and a burger (G) for our entrees.

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The food and service were perfection.

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For dessert, we walked over to Moo Creamery to indulge in some ice cream.

moo

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mice

After bed and bath time, John and G slept while I did a little bit more work.

Spring Break – March 12th

Thanks to black-out shades, a humidifier, and our white-noise machine, we all slept like babies.

For breakfast, we dined at the Westbank Grill again. There were lots of available food choices, and we all walked away from our meals completely satisfied.

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Afterwards, we drove to downtown Jackson to do some exploring.

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We also made a stop at the official jackson Visitors Center to learn more about the area, to pick up some souvenir, and to view the Elk Refuge.

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elk refuge

We also made the drive into Grand Teton National Park for a little bit of exploring.

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Even though the majority of the Park is still closed for the winter, we still had fun taking in the sights.

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g and j tetons

The weather was very cold and very windy, so we were only able to endurable the elements for a short period of time.

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G cold

Once we got back on the road, we made a quick stop at the Wildlife Art Museum to view some great Western art, including these great outdoor sculptures.

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art

We ate lunch at The Spur in Teton Village. Our food was really good – I had an amazing pastrami sandwich that I am still dreaming about.

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After lunch, I put George down for an afternoon nap, then tackled some work. After nap time, we all did a bit of relaxing in the room and then some exploring of Teton Village.

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For dinner, we ate at Il Villaggio Osteria. We had an amazing meal of Italian fare, including pizza, homemade pasta, soup, and Nutella cheesecake. The food and the service were great, even in light of the fact that the restaurant was exceptionally busy.

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On the walk back to the hotel, we stopped by the outdoor fire pits so that George could watch the snow plows work the mountains. George loves everything construction or machinery, so he had a ball.

Afterwards, it was bath and bedtime for John and G, and work time for me (this is crunch season for me!).

Spring Break – March 11th

John and I both woke up at 5:45am and hit the ground running. We both got ready, finalized our packing, did some work, and cleaned and tidied the house. We woke George up at 7:00am and prepped him for the day.

We left the house around 7:45am and made an easy Saturday drive to IAH. We took advantage of my SurePark membership, and easily found a parking spot steps from Terminal C check-in. Once we got into the airport, it was a ZOO.  Since it was Spring Break for a lot of folks (including G), there was increased foot traffic everywhere. Even still, it was an easy wait to check our bags and to work our way through TSA Pre-Check. We even had a few minutes to get settled at the gate before we boarded our flight. Naturally, George made sure to inspect our plane and take in the activity at the airport.

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We boarded on time and with ease. George immediately began watching cartoons, and John and I dealt with work and personal emails.

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They served breakfast on board our direct flight from Houston to Jackson Hole. All three of us enjoyed quiche, sausage, fruit, and pastries.

breakfast

George spent the rest of the flight watching videos on his iPad, and John and I spent the time working on our laptops. However, no one could take their eyes off the Tetons as we got close to landing.

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Once we landed in Jackson Hole, we had a major hiccup. While we knew that the National Car Rental center was off-site, we didn’t know it was 25 minutes away and that the shuttle to the site ran infrequently. So, we ended up taking a taxi to the rental site to pick up our rental SUV. Eh, it worked.

From there, we made the easy drive to our hotel and promptly checked in. While the bellman delivered our bags to our room, we made our way to the Handle Bar restaurant for a late lunch.

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While George had chicken tenders and fries, John and I shared a pretzel and some nachos. Despite the fact that this is primarily a ski in/out restaurant, the food was pretty good.

pretzel

On our way back to the room, we each poured a mug of the hotel’s complimentary cider. So delicious! After a bit of unpacking, George and I took a late afternoon nap. Once we were up, we relaxed in the room and sketched out the rest of our trip.

For dinner, we kept things simple and ate at the Westbank Grill at our hotel. The dinner menu there is extensive and features a lot of wild game. George ordered fruit and macaroni and cheese, and John and I each had steaks and shared mashed potatoes and a spinach gratin.

dinner

For dessert, we each had a freshly prepared s’more.

smore

Our dishes were excellent and the customer service was impressive. After dinner, it was bath and bed time for George.

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Once he was asleep, John and I each did a bit of work. Then, we both proceeded to pass out!