During our summer vacation to the Big Island last month, we stayed at the Four Seasons Hualalai.
The Four Seasons Hualalai is a luxury hotel with 294 guest rooms and suites. This hotel is widely regarded as one of the “best” hotels located on the Big Island and from our experience it lived up to the hype. This was our first visit to the hotel, and I hope it won’t be the last.
Location – The hotel is centrally located about 20-25 minutes from the airport (KONA). The hotel is located on the beachfront of the Kona-Kohala Coast – where the sunset views are fabulous.
Customer Service – The service at the hotel is beyond exceptional. This hotel offers high-end hospitality – more than you can imagine, and more than we could take advantage of during our stay. The hotel gets high-marks from us for communicating with us before our arrival and throughout our stay. The hotel is incredibly family friendly and went above and beyond to make sure that George felt welcome. The hotel offers little things that make life easier – beach toys, sunscreen stations, complimentary laundry centers, and beach bags to use during your stay. To boot, every restaurant on property has a kid’s menu for every meal service, and children under 5 years of age eat for free.
Accommodations – We stayed in an Ocean View Prime room at the hotel.
Our large room had a very comfortable king bed, an oversized sleeper couch, a desk and chairs, bar area, and a large lanai. The over-sized master bathroom had an over-sized shower, a generous bathtub, water closet, and double vanities. There was also ample closet space for our luggage and carry-on bags. As the room-type name suggests, we also had gorgeous ocean views from the room.
Amenities – The hotel offers far more amenities than we used during our stay. The hotel features many lounging areas, shops for souvenirs and high-end luxury items, both casual and high-end restaurants, multiple pools, multiple bars, a fitness center, a spa, and lots, lots more. The hotel also has a really gorgeous courtyard and lobby.
Member Recognition – There is no loyalty program to speak of, but repeat guests are remembered.
Again, while this was our first visit to the hotel, we hope it won’t be the last. Additionally, we would highly recommend this hotel to others.